Erik Ward was very professional, friendly, and explained everything he was doing in detail.

No improvements necessary, as you can see his scores he instilled confidence in the company and myself as well. Eric is extremely knowledgeable, kind, and patient to me as a customer. Explained every aspect of the job from day one. 

Eric was very helpful in the process. I really appreciate all of his and SERVPRO's help!

Prompt communication throughout the process.

SERVPRO was quick to respond to the water damage and was on top of it! They had excellent customer service and would definitely call SERVPRO again!  

Great job by Robert and his crew handling the rain damage to the interior.  Everything done promptly + proper - 100% dry.  We also appreciate all the followup contacts + updates from Robert.